Privacy Policy for Swiss Art Travels
Swiss Art Travels (operating through switzerlandart.shop) is committed to protecting the privacy of our travelers and online visitors. This Privacy Policy informs you about how we collect, use, and protect your personal data when you interact with our online platform and services. We adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our art-focused travel experiences:
- Personal Data You Provide: This includes information you voluntarily submit when booking a tour, making an inquiry, subscribing to our newsletter, or contacting us directly. This data may include your name, email address, postal address, phone number, payment information (processed securely via third-party payment processors), and any specific travel preferences or health information relevant to your trip.
- Automatically Collected Data: When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is collected through cookies and similar tracking technologies.
- Information from Third Parties: In some cases, we may receive information about you from third-party partners, such as travel agencies or booking platforms, with whom we collaborate to provide our services. We ensure that such data sharing complies with applicable data protection laws.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Services: To process your bookings, arrange travel logistics, provide customer support, and communicate with you about your art-focused travel package.
- To Improve Our Services: To understand how our online platform is used, analyze trends, and enhance the user experience and the quality of our travel offerings.
- For Communication: To send you confirmations, updates, and important information related to our services. With your consent, we may also send you marketing communications about new travel packages, special offers, or cultural insights.
- For Security and Fraud Prevention: To protect our online platform and services from fraudulent activities and to ensure the security of our users.
- To Comply with Legal Obligations: To fulfill any legal or regulatory requirements.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, hotel partners, local guides, transportation providers). These providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our online platform of any such change in ownership or control of your personal data.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will securely delete or anonymize it.
6. Your Data Protection Rights
Under GDPR and relevant data protection laws, you have the following rights regarding your personal data:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): You have the right to request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.
7. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device. You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences through their settings. Please note that disabling cookies may affect the functionality of our online platform.
8. Links to Other Websites
Our online platform may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Swiss Art Travels
Steinwiesstrasse 2
8032 Zürich, Switzerland